Verint Nextiva S1700e Series Bedienungsanleitung PDF herunterladen (Seite 71)

SConfigurator User Manual

Verint Video Solutions 59

How come I can add a device without an SSL certificate

in the trusted list?

There is no link between SSL and the trusted list. You can

include any device you want in the trusted list. However, if you

enable security in SConfigurator, it will not be able to

communicate with non-SSL devices anymore: The information

on the devices will change to Unknown in the Units box.

How come no devices appear in the Units box after I

clicked the Discover button, even though I know there

are many of them in the same LAN?

The VSIP port is not the same in SConfigurator and in the

devices.

How come I do not see the new devices I just connected

on my network, after clicking the Discover button?

To be able to view the new devices, you must activate the

Detect All Units on LAN setting in the Program Options (in the

General tab). Since the IP addresses of such devices are always

169.254.X.Y, they are not in the same subnet as the computer

running SConfigurator. You should also ensure that the VSIP

port is the same in SConfigurator and in the devices.

However, you should not leave this setting activated after

configuring your devices, since it slows down the discovery

process on your network.

How come I get an error message—specifying that the

device cannot be located—after I entered the correct IP

address of a device with the Add button?

The VSIP port is not the same on SConfigurator and the device

to be added.

How come I cannot change the SSL passkey of a device

in the Network configuration tab, even though I know

that it has a digital certificate?

The source of this problem is that the VSIP connection with

SConfigurator is not secure. To solve the problem, you need to

change the SSL passkey of the device through the CLI. As soon

as the passkey is the same in the device and in SConfigurator,

the VSIP connection becomes secure; you can then change the

passkey in the Network tab.

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Verint Nextiva S1700e Series Bedienungsanleitung Seite 71